I purchased a Z-Wave repeater which was compatible with repeating the signal securely to the Z-Wave lock. Read this to get several reasons why your kwikset smartkey reset is not working. The exterior can be installed on an outside door but not be exposed to direct weather. Ensure door preparation is in accordance with the door drilling instructions, available online. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code They failed to include batteries (their other cheaper model includes them) and their strike plate is only one plate with small screws. Kwikset SmartCode 916. So I went ahead and repaired my z-wave network in the smart things app. Re-reading the doc that came with the 916, What Kwikset provides is just awful and not at all clear that you may need to go through exclusion before paring. The 914 has a zwave plus board. Kwikset Z-Wave SmartCode 916 Touchscreen Venetian Bronze Single Cylinder Electronic Deadbolt Featuring SmartKey Security. CEDIA 2014: Kwikset Displays SmartCode 916 Touch Screen Lock. I too have a few GE zwave switches. Realign the door if the bolt does not operate smoothly when opening with a key. Since I repaired my Z-Wave network and moved the hub closer, my setup has been working flawlessly! Touchscreen Deadbolt + Tustin Satin Nickel Lever Combo. I would really like to avoid having to reconfigure my locks from scratch. I have a Kwikset 916 lock with Z-Wave that paired straight away with my SmartThings v2 hub. Ensure door preparation is in accordance with the door drilling instructions, available online. Touchscreen door locks aren’t new. Overall these locks are great, and pretty straightforward in terms of programming. Thanks. I just haven’t figured out what conditions those are. Tustin lever. I have a Kwikset 916 lock with Z-Wave that paired straight away with my SmartThings v2 hub. manually locking/unlocking did not restore connection. They were all working fine, but now i cannot lock nor unluck using smartthings. available on the SmartCode 916 product page online at www.kwikset.com. I think the outlet may be Zigbee though. The capacitive touchscreen also senses contact quickly for fast code entry and unlocking. Make sure the app is open (either in background or foreground) and you are signed in to the correct account in your mobile app. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). The 916 is almost as much as the BE469 (if not, more) and is worse. Most of the solutions, IMHO, are moving the hub closer to the lock (which sometimes is not an option) and some have some luck with adding a powered Z-Wave light switch in between the lock as a Z-Wave signal extender. What is odd is I have a SmartThings Outlet that is even further away than my lock and the outlet works flawlessly. SmartCode 914 is one of the top-selling smart locks from Kwikset. Meet the Kwikset 916 Traditional Deadbolt Expand your home security system with the Kwikset SmartCode 916 Touchscreen Deadbolt. Free Shipping Offer. You … Kwikset Smartcode 916. Cancel Unsubscribe. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. Major components of the site will not work correctly if at all without javascript enabled. The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. Every now and then I keep having to lock/unlock the door manually to get it to start talking again. Step 3 Pull out the battery pack and push "Program" three times if the SmartCode fails to initialize after battery removal and re-installation. Re-released in 2016, the lock features a traditional exterior style, sleek, metal interior, and quiet-drive locking system. Step 1; disassembling . The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. This is the simple solution that fixed the Kwikset Smartcode 916 beeping sound that occured when I would push the lock button. The problem has not occured since. The customizable codes and Smartkey features are great ways to share access to the house. We are not a … I had to exclude and reinstall the locks. How to fix your kwikset when a simple reset is not working. December 20, 2018 - Comment. If you have not already done so, perform the door handing process while the door is open. Before you start, keep in mind that this is a delicate procedure that will require you to fix your keysmart manually all the way. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). Electronic locks are operated by an electronic keypad or touchscreen, and have a back-up keyway. It is not enabled by default. On my Smartcode Touchscreen, the touchscreen is unresponsive. SmartCode is a one-touch locking motorized deadbolt. The lock has been working fine otherwise. Kwikset's SmartKey security also allows you to rekey the lock yourself in seconds, leaving lost or unreturned keys obsolete. Designed to allow fast code entry, the touchscreen is … Subscribe Subscribed ... schlage connect BE469 touch screen … This one happens less often. Read honest and … I did, however, experience frustrating random device disconnects from a Kwikset 910 Z-Wave model located in the garage, which is farther from the hub. You can tell Kwikset really cheaped out on this lock compared to their other (cheaper) models. To reset the lock, please follow the step by step instructions or our easy to use interactive guide. The same thing happens to my GoControl zwave thermostat upstairs. traditional key provided. This lock connects to a Z-Wave hub or alarm system. Seems to be a little better. It only happens once a week or so. it was all fine until sunday evening it lost connection. Three possible issues:Screen activationTo activate the screen, use one of the three options below:1. Fits standard doors (1-3/8in. I am thinking I am going to have kwikset replace the lock. Kwikset’s SmartCode 916 touchscreen electronic deadbolt is BHMA grade 2 certified, UL certified 20 minute fire rated, and has patented side locking bar technology offering improved security by protecting against lock bumping, an attack technique used to defeat conventional pin & tumbler locks. It also includes the SmartCode™ 916 Touchscreen Electronic Deadbolt, which provides all the features of SmartCode – including keyless entry – combined with the added convenience and enhanced aesthetics of a capacitive touchscreen, and the Secure Screen™ feature that helps guard against “smudge” attacks. This lock is located on our front door fortunately 10’ from the SmartThings V2 hub. I’ve had my Kwikset for 3 years now and it just started dropping off my network a couple of weeks ago. It did not help with the random disconnects and I finally gave up with my desire to have a Z-Wave controlled lock in the garage. The keypad can face the exterior, while the interior is protected from the outside elements. 1. Kwikset 99160-021-R SmartCode 916 Touchscreen Traditional Electronic Deadbolt featuring SmartKey and Z-Wave Technology in Venetian Bronze (Certified Refurbished) The SmartCode touchscreen smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. I have them connected to SmartThings and have been able to use Rboys Lock Multi User app to install multiple codes on the locks. Thanks for the response. Posted Kwikset SmartCode 916 Touchscreen Electronic Deadbolt not able to commission with ZigBee Reference Gateway Kit on Forum Hi Silab Team, We have ZigBee Reference tool kit (EM3588 with Zigbee Gateway) in which we trying to commission Kwikset SmartCode 916 Touchscreen Electronic Deadbolt door lock which is not working. Kwikset will make Z-Wave and ZigBee versions of the SmartCode 916 available to professional installers in the first quarter of 2015. If you can move the hub closer to the lock for a test period, you can decide if distance is the issue. Buying the kwikset smartkey is one of the best decisions I made. SmartCode 914 is a 10-digit, push-button smart lock from Kwikset. The kwikset smartkey is created to make it easy for you to lock and unlock your door. I spoke too soon. Enter your home with a personalized access code and lock your door with the touch of a button. Powered by Discourse, best viewed with JavaScript enabled. Maybe that will help…. I would really like to avoid having to reconfigure my locks from scratch. Kwikset Smartcode 916. Home Connect technology will allow the lock to talk wirelessly to security and home automation systems via Z-Wave technology. The keypad can face the exterior, while the interior is protected from the outside elements. The lock is Z-Wave Plus according to the “manual” that the builder left for me. We are not a … The Mastercode must be 4-8 digits. I too spoke too soon. Programs, back down vermin, but sturdy legs. Today, Kwikset announced its first deadbolts to be equipped with an aesthetically pleasing touchscreen: The SmartCode 916 series. It stays on for a few days then disappears. Disassembling the lock is the first step you should take. These names are what you’ll use to trigger Amazon Alexa, so us names that are easy to remember like “front door” or “garage door.”After your locks are connected to your smart home hub you’ll enable the skill in the Alexa App by going to Settings>Skills> [SmartThings] or [Wink]> Enable. Any ideas what could have caused this problem or how could i solve it? Tustin lever. I have multiple GE switches within 3 ft of the lock too. Find helpful customer reviews and review ratings for Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Venetian Bronze at Amazon.com. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. PROBLEM - When trying to use the touch screen to enter a code, the touch screen does not respond to touch right away. It’s odd but can be a little annoying. I have not seen device disconnects in my Kwikset 916 model. Free delivery on … You must have the working key to re-key the lock. With that being said, I am having difficulty setting up push notifications that use pre-defined variables that come with the Kwikset Smartcode. Kwikset’s SmartCode 916 touchscreen electronic deadbolt is BHMA grade 2 certified, UL certified 20 minute fire rated, and has patented side locking bar technology offering improved security by protecting against lock bumping, an attack technique used to defeat conventional pin & tumbler locks. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. Video Kwikset SmartCode 915-916: Programming Without a Mastercode. I have 3 kwikset 916 touchscreen deadbolts. Several vendors waive restocking fees if a subsequent order is placed of equal or … It is not enabled by default. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. I can’t help but wonder if there’s been a firmware update that’s messed things up. Kwikset 916 Smartcode Zigbee Touchscreen Smartlock Traditional Style in Venetian Bronze + Amazon Cloud Cam, works with Amazon Key. The Kwikset SmartCode 916 Zigbee Touchscreen Deadbolt combines all the features of the popular 914 Series deadbolt with a new, capacitive touchscreen keypad for a sleeker appearance and a more modern interface. Touch screen with palm or back of hand until digits illuminate.2. Kwikset SmartCode 914. SmartCode 916 touchscreen electronic deadbolt. Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. … Press the "Lock" button on the keypad, then enter the security code to resynchronize the bolt. This bundle includes the Kwikset SmartCode 916 Z-Wave Plus electronic deadbolt, one Kwikset Signature Series Avalon handle and two Kwikset Signature Series Tustin levers Works with Amazon Alexa for voice control (hub required, Alexa device and hub sold separately) Does not support unlock by voice at this time Network repair doesn’t seem to help. ©2014 Kwikset Corporation 4970 / 1 6 / 11 Technical Support I again had to manually turn the thumb turn and it started working again. The interior for this model is not designed for exterior use and should be undercover and needs to be protected from the elements. I really appreciate this info. Touch lower left area of screen (where Checkmark is … At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. Shop Kwikset 99160-007 12-Digit 916 SmartCode ZigBee Electronic Touchscreen Lock Works with Echo Plus & Alexa, Featuring SmartKey, Polished Brass. Painful but they are working now, Powered by Discourse, best viewed with JavaScript enabled, Kwikset 916 touchscreen deadbolt not responding. It takes anywhere between 5-10 touches to select a number. traditional key provided. If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. SmartCode 916 is a touchscreen smart lock from Kwikset featuring the company's patent-pending SecureScreen™ technology. Interesting, 25’ is most likely close enough for most devices, unless you have some thick walls that are blocking the Z-Wave signal strength. They were all working fine, but now i cannot lock nor unluck using smartthings. I have to manually lock/unlock to get it to communicate again. This site is best viewed with Javascript enabled. The SmartCode touchscreen smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in the home. ... And Kwikset does not even have its own app for this 916 product. Product Features Seamlessly manage and monitor your door from anywhere. If it is successful only when the door is open, the latch and strike are not aligned as they should be. It provides me with extra security and locking and unlocking my door has never been any easier. I have 3 kwikset 916 touchscreen deadbolts. we removed it and re-added it last night as well as repaired the zwave network, and it worked before we went to bed, but this morning it was no longer connected again. I have the same problem. The Z-Wave signal had to travel at least 50’ through several indoor and outdoor walls. Find helpful customer reviews and review ratings for Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Venetian Bronze at Amazon.com. Kwikset SmartCode 916 Z-Wave Touchscreen Electronic Deadbolt with Home Connect Technology, ... After a few months pressing the numbers is not recognized by the screen. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Upon receipt Designer Entryway, LLC. The SmartCode 916 is sleek and modern, and it's designed to fit in with any existing décor. I just turn the manual lock mechanism to fix it. ). we just installed the 914 about a two weeks ago. I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. The lock allows the user (through a web-enabled device) to remotely check the door lock status, lock or unlock the door and receive notifications. Video Kwikset SmartCode 909-910: Programming With a Mastercode. Everything seems to be working well except for the fact that every now and again the SmartThings app will report the lock as disconnected. First the lock quit reporting the battery level. SmartCode is a one-touch locking motorized deadbolt. Kwikset 99160-009 SmartCode ZigBee Touchscreen Smart Lock Featuring SmartKey, ... Another issue with the WiFi not working is I can’t set up the kwikset app so I know who has unlocked/locked the door and when. anyone found a fix yet? If it is successful only when the door is open, the latch and strike are not aligned as they should be. There are several threads on distance and network congestion effects on Z-Wave locks, manufacturers and various models. Granted it has only been about a week. I can push the A link button and then the lock starts working. Kwikset 916 Smartcode Zigbee Touchscreen Smartlock, Traditional Style, Satin Nickel (Amazon Key Edition, Amazon Cloud Cam Required) ... That means that they have been opened due to being a photo sample, a tested working customer return or having damaged packaging. First make sure that all your Z-wave or ZigBee compatible locks are connected to your smart home hubs, and set individual names for each door. Some non-essential items may be missing from the box. And not tonight it went back to unavailable. Weird. So maybe it’s not the lock itself maybe it’s the hub with certain types of devices under specific conditions. ... After a few months pressing the numbers is not recognized by the screen. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). SmartCode 916 touchscreen electronic deadbolt. 2. My routines are executing as expected too. It is not enabled by default. Cheap Kwikset 99160 017 SmartCode 916 Modern Contemporary Touchscreen Smart Lock Deadbolt Featuring SmartKey Security And Z Wave Plus Venetian Bronze Review : Were brought their keenness to ski shop on with a little dogs from ireland, tubing park is the time and registration to ask about the black lift. Review (mpn: 99160-002 for sale) 99160-002 916 915TRL11P Wave Deadbolt KWIKSET Touchscreen Smartcode Nickel Ul It is missing the keys, otherwise has all of … Find Kwikset Door Hardware Smartcode Nickel SmartKey on sale at MyKnobs.com. Someone may already be the Owner of the lock. Ensure that Bluetooth is on, as indicated by a small icon on the upper right corner of the smart device screen. ... encouraging continuous use of the full screen to mask the correct access code. Seems random to me at this point. ©2014 Kwikset Corporation 4970 / 1 6 / 11 Technical Support Thanks for sharing this Brad–worked on the first try. Once it reconnects it will be good for a day or so and then it will show as disconnected again. The only way to get it to re-connect is to manually lock or unlock the door with the thumb turn on the inside of the door. The Mastercode must be 4-8 digits. Touchscreen Deadbolt + Tustin Satin Nickel Lever Combo. It features patented SecureScreen technology to prevent code detection from fingerprints on the touchscreen. Kwikset SmartCode 916 I have GE light switches about 12’ away from the door lock. 1. Free Shipping @ $49 and No Restocking Fee* Free ground shipping on all orders over $49 per manufacturer, each additional manufacturer will incur a separate shipping charge. The SmartThings outlet has to be Z-Wave signal security repeating capable, meaning that it can act as a repeater for a Z-Wave lock’s security signal. Best regards, steve. Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. KWIKSET 99160-002 916 TOUCH SCREEN ZWAVE DB VENETIAN BRONZE. But yesterday the lock showed online the the smart things app but would not respond to lock/unlock commands. Once I adjust the temperature by just one degree it talks back to the hub and problem solved. The deadbolt is available in polished brass, satin nickel or Venetian bronze. So there should be enough signal because of the switch being a repeater. The slightest hint of moisture even just the humidity in the air prevents the touchscreen from working. It doesn’t bother me much because it doesn’t happen very often. The Mastercode must be 4-8 digits. SmartCode 914 comes with SmartKey Security Kwikset's SmartKey security is designed to protect against against common break-in methods and keep your family safe. I am interested in this lock as well but I notice when going through SmartThings Mobile app on my Windows 10 Mobile based device that when I click Add and then Things, Safety and Security, Locks and then Kwikset that the listing shows as Kwikset SmartCode 916 Touchscreen Electronic Deadbolt (ZigBee). But everything is working great now. If your smart device doesn't vibrate, and the Bluetooth symbol (located at the top of your screen) doesn't flash, this is an indication that there is no Bluetooth communication. I will try to move the hub closer to see if that helps or not. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. Mine is still doing it. I have installed 3 of the Kwikset 916 z-wave locks in my residence. no new screw holes required. Kwikset SmartCode 916 Touchscreen Electronic Deadbolt – Review ... Unsubscribe from Smart Reviews? I did go ahead and move my smart thing hub to the living room so that it is less than 8’ away from the lock. If you like the design of Premis, but aren't an Apple user or do not require a HomeKit-compatible lock, Kwikset offers SmartCode 915 (standalone) and SmartCode 916 (Zigbee or Z-Wave) smart locks that use a similar design. I'm guessing Kwikset is not waking up to accept a command. The Kwikset Premis lock is an incredible product when working correctly for those in the iOS / Apple ecosystem already and especially if you are already an owner of a HomePod or newer generation Apple TV. The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. The fact this thing cost a whopping $200 just makes me go through the agony of working … LOL. My hub is in another room but it is only about 25 feet away. i have a 916 from home depot , but was working randomly , so my dealer offer me an 916 from control 4 , and its the same problem , now he is telling me that maybe i need to get the yale doorlocks , but is 400 dlls each and i need 3 , anyone using smartcode without issues ? Installs in minutes with just a screw driver no hard wiring needed. It is easy and not time consuming. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. I found that out the hard way and had to purchase another lock compatible Z-Wave repeating device. Everything seems to be working well except for the fact that every now and again the SmartThings app will report the lock as disconnected. Read honest and unbiased product reviews from our users. Any ideas what could have caused this problem or how could i solve it? The only way to get it to re-connect is to manually lock or unlock the door with the thumb turn on the inside of the door. I too moved my hub closer. The locks all respond to SmartThings App on our phones instantly. Kwikset SmartCode 915-916: Programming With a Mastercode. I’m using User Lock Manager v4.1.5, and smartthings : Z-Wave Lock Reporting device handler. I ended up having Kwikset replace my lock and I have not had any issues since. Has anyone seen this before? Did you guys figure anything out with regards to this issue? Connecting your SmartThings or Wink hub to Alexa is easy. Premis smart lock is a combination of a … A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. As a part of my Control4 system, I have two SmartCode 916 locks. It features a capacitive touch-screen keypad and a backup keyhole in case the four AA batteries run out; Kwikset claims the batteries will la… If you have not already done so, perform the door handing process while the door is open. And the touchpad would not even respond. Swapped out a 910 which has no keypad just a key lock with zwave - still working just fine for a couple years - this one is now on the back door. Make sure Bluetooth is turned on and that Bluetooth sharing is enabled. The SmartCode 916 touchscreen electronic deadbolt is not waterproof. Multiple codes on the SmartCode 913 page at www.kwikset.com on an outside door but not exposed! And SmartThings: Z-Wave lock the correct access code and lock your door from anywhere works Echo! 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Enter a code, the Deadbolt is not recognized by the screen have not had any since... To the lock then enter the security code to resynchronize the bolt does not respond lock/unlock. Locking system app on our phones instantly have 3 Kwikset 916 lock with Z-Wave is! At all Without JavaScript enabled, Kwikset 916 model: Z-Wave lock reporting device.... Months pressing the numbers is not waking up to accept a command to! Disassembling the lock repeating device away than my lock and i have not had any issues since 3 the. Or so and then the lock to talk wirelessly to security and locking and unlocking to the. Noticing that they seem to lose communication with Hubitat sale at MyKnobs.com the a button Wink to! Or how could i solve it: Z-Wave lock to get it to start talking again moisture! Please follow the step by step instructions or our easy to use interactive guide failed to include (. 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